To set up Voicemail to Email, simply:

  1. Dial 121 from your MyNetFone service, press ‘0’ for Voicemail Setup and follow the prompts to record your voicemail greeting
  2. Login to the My Account Portal and select 'My Voice Service'
  3. Click on the 'Follow Me and Voicemail' tab in the top menu and select 'Redirect to Voicemail on Busy or No Answer'. Click the 'Update' button

The Voicemail service is now active. To also set up ‘Voicemail to Email’ redirection, follow a few extra steps:

4. In the 'Voicemail to Email' box on the same page, select either:

a) 'Forward Voicemail to Email, Delete from Server' – the voicemail will be automatically forwarded to your nominated email address and the voicemail content will be erased immediately from our server.

b) 'Forward Voicemail to Email, Leave on Server (Collect via 121)' – the voicemail will be automatically forwarded to your nominated email address, but will also be retained on our server, which you can access by dialing 121 from your VoIP line.

5.  Enter your email address and recipient name and click 'Update'.  You’re done!

To switch OFF the 'Voicemail to Email', select 'No Follow Me' at Step 2.