There may be causes where your data connection is lost and the PBX becomes unreachable, in cases such as these a diversion can be setup via our online account portal.
- Login to the MyNetFone Account Portal and select Extensions from the left menu.
- Select Follow Me and Voicemail from across the top. Then select an option from the drop down box next to Follow Me Option.
- ‘Redirect immediately to Follow Me list’ - sends calls to the numbers on your Follow Me list straight away.
- ‘Redirect to Follow Me on busy or no answer’ - sends calls to your Follow Me list if you don't answer after a certain amount of time (you can adjust the time).
- Follow Me & Voicemail: ‘Redirect to Follow Me list then Voicemail on busy or no answer’ - sends calls to the numbers on your follow me list, and if none answer, sends the call to voicemail.
If using the Follow Me list click the Add Follow Me button, enter in a number and click Add then Done.
To switch OFF the 'Follow Me' directions, select ‘No Follow Me’.