Music / Ads on Hold:
Music and/or a voiceover about your company plays when a customer has called your business and their call is on hold.
The MyNetFone Music on Hold feature enables you to entertain and inform your clients whilst their call is on hold.
Setup Music / Ads on hold
To customise your Music on Hold, simply record an audio file with the music/audio message you would like to be played while your customers are on hold. Then email the file as an attachment to our team at: email@example.com
For optimal recording quality the audio file should satisfy the following requirements:
Bit Rate: 128kbps
Audio Sample Size: 16 bit
Channels: 1 (Mono)
Audio Sample Rate: 8 kHz
Audio Format: .WAV
File size: 5.00 MB