The Expansion Console is a hardware device (sold separately) which provides additional Line Buttons that can be used for 2 purposes: speed dialling or line monitoring.
An additional Line Key can be set as a Speed Dial to a phone number of your choosing.
Press the Speed Dial Key and the outgoing call is made.
If the Speed Dial Key is pressed while on an active call, the call will be Blind Transferred to that Speed Dial destination.
An additional Line Key can be set as a Monitor Line. This key will then monitor the status of a line from another phone within the same Virtual PBX.
Solid green light on the Monitor Line indicates that there is no call in progress and no incoming call is ringing on the monitored line.
Flashing red light indicates that an incoming call is ringing on the monitored line. Pressing the flashing Monitor Line at this point will answer the incoming call from your phone.
Solid red light indicates that a call is currently in progress on the monitored line. Pressing the Monitor Line at this point will make an outgoing call to the monitored phone.
If the Monitor Line Key is pressed while on an active call, the call will be Blind Transferred to that Monitor Line destination.
To set up the Line Buttons on the Expansion Console, please call our Support Team on1300 887 899 between 8am - 5:30pm Mon - Fri (AEST), or speak to your office IT Manager.