Added over 12 years ago

Monday 6th of October: Quick reminder

MyNetFone wishes to advise our customers that because Monday 6th of October is a Public Holiday in NSW, our Call centre will be operating at reduced hours on this day, from 9.00am to 6:00pm.

The Call Centre will recommence normal hours (8:30am to 8:00pm) on Tuesday 7th of October.

MyNetFone apologizes for any inconvenience it may cause.

Enjoy the long weekend in NSW and stay safe!

Posted by at 3:00 pm 0 Comments

Added over 12 years ago

MyNetFone is growing thanks to you!

We are happy to announce that MyNetFone is rapidly growing! Everyday more and more businesses realise the benefits that our business solutions deliver and all the savings they can achieve with MyNetFone.

As a result of this growth, our VoIP network and Internet Protocol (IP) ranges are expanding; therefore we are using more IP addresses for media and signalling. To avoid any inconveniences you may need to adjust your firewall settings.

Should you require assistance with this matter please call our Business Support team on 1300 887 899.


THANK YOU for your continuous support and happy calling with MyNetFone!

Posted by serviceupdate at 12:17 pm 0 Comments

Added over 12 years ago

Full Circle Conferencing: Because your boardroom’s worth it!

The boardroom: Here you hold meetings, you make decisions, and you engage in long distance communications. Such an important place in your office! So don't you think that your boardroom deserves the best equipment available for audio conferencing? At MyNetFone we believe it does!

We have proudly introduced the LifeSize Phone, a complete high-definition audio conferencing phone that features 16 microphones for clarity, speaker detection, echo cancellation and a titanium speaker driver for complete room coverage in small or large boardrooms, and it also interoperates with your Virtual PBX!

You can now voice your opinion without forcing your lungs!

Welcome revolutionary crystal clear conferencing quality with LifeSize and MyNetFone now!

Posted by serviceupdate at 10:20 am 0 Comments

Added over 12 years ago

FREE SMS Service in September!

September is a FREE SMS month at MyNetFone! And it's unlimited! You can send as many SMS as you want until the 30th of September!

Not sure how to send SMS with your MyNetFone Service? Relax! Here is the tip:

Log into the "My Account" portal with your Username and Password and follow the instructions under the "MyText SMS" tab. SMS "addicts" can also add the handy " Quick My Text SMS" feature to their desktop, webpage or Intranet to SMS in no time!

More information and instructions available here!

Posted by at 1:00 pm 0 Comments

Added over 12 years ago

Customer feedback survey 2008 Winners!

Congratulations to the 3 lucky winners of our Customer Feedback survey 2008:

  • Mr D Thompson, of Budgevoi, NSW: Winner of a Uniden DSS 7960+1 2 Line Digital Cordless Phone valued at $269.95
  • Mr P McCormack, of Hamilton, QLD: Winner of $100 MyNetFone Call credit
  • Mr T Dimond, of Wendouree, VIC: Winner of $50 MyNetFone Call credit

The Team at MyNetFone would like to say a BIG thankyou also to everyone who participated in the survey; your input is incredibly valuable and lets us provide you with the best possible service.

If you missed out, we'd love to see a comment on the blog or through our Contact page.

Don't forget that our Hero Sale ends on September 30th, so if you haven't yet slashed your phone bills, now's the time!

Posted by at 12:50 pm 0 Comments

Added over 12 years ago

Don’t throw your unused MyNetFone devices in the bin! Recycle them!

Wondering what you could do with the spare MyNetFone VoIP device you have at home? Have you upgraded recently and you don't know what to do with your spare device?

RECYCLE IT! Device recycling is NOW live!

Directly from the MyAccount Portal, you can donate your spare device to your friends or family! Simply login to the MyAccount Portal directly from our homepage, and click on the "Recycle" Tab from the "MyService Options" Menu.

From there, you can create your own VoIP Starter Packs for the person of your choice!

All you need to do is:

  • Fill in very basic information about the person you wish to donate your device (Only a full name and an email address are required.)
  • Select a Plan
  • Specify the amount of the Initial Credit you wish to donate to your beneficiary's new account, if any.
  • Hit the "Recycle Device" button...and you're done!

With less than 1 week left to shop for Father's Day, getting him started on VoIP for nothing could be just the perfect gift idea you were looking for!

So don't delay and login to the MyAccount portal NOW!

Ts & Cs: 1. The initial credit donated and the first monthly fee for the plan selected will be charged to the donator's MyNetFone account. 2. MyNetFone doesn't take in charge the delivery of the device: we suggest that both parties discuss the transaction before any action is taken. 3. Note there is no way to reverse the recycle; once a device has been recycled, the donator will no longer be able to use the device or access it in any way.

Posted by at 8:00 am 0 Comments

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